职场沟通开门课：一集拿走 11 个地道职场表达
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11 个核心职场表达6 个扩展短语完整原声音频中英对照台词全文
音频（支持倍速）
下载音频 ↓ 这一集是 BBC《Office English》系列的开门课。两位主持人 Phil 和 Pippa 先放了一圈 BBC 同事的采访片段，得出的结论有点出乎意料：职场沟通这件事，连母语者也头疼——难就难在「友好」和「公事公办」之间那个平衡点。下面 11 条表达全部来自对话原文，按场景分好组，最后把这个系列十集要讲什么也一并说清了。
一、职场沟通难在哪
| 词条 | 中文释义 | 原文例句 |
|---|---|---|
| communicating well | 有效沟通 | “Communicating well at work is difficult, even for native speakers of English, like us.” |
| native speakers | 母语人士 | “Even for native speakers of English, like us.” |
| being business-y | 公事公办的（略带贬义） | “That difference between being friendly and being business-y — because you actually need something.” |
| get the balance | 取得平衡、拿捏分寸 | “Discussing how we can get the balance between being friendly and professional at work.” |
二、把事聊明白
| 词条 | 中文释义 | 原文例句 |
|---|---|---|
| talk through | 逐一细聊、梳理 | “Across ten episodes, we’re going to talk through the harder parts of speaking English in the office.” |
| technicalities | 细枝末节的规矩 | “You know those technicalities of when to write ‘Kind regards’ and when to write ‘Best wishes’.” |
| dealing with | 应对、处理 | “Whenever you’re talking about mistakes you’re dealing with how people feel — and often how you feel yourself.” |
三、人脉与场合
| 词条 | 中文释义 | 原文例句 |
|---|---|---|
| networking | 建立人脉、社交拓展 | “I think I’m probably quite bad at networking when I don’t know somebody because I get really nervous.” |
| work events | 职场活动 | “From meetings… to work events… to dealing with mistakes…” |
四、把英语变成职业优势
| 词条 | 中文释义 | 原文例句 |
|---|---|---|
| speak well in English at work | 职场英语说得漂亮 | “We’ll learn some phrases that will help you speak well in English at work.” |
| succeed in your career | 职业发展、事业有成 | “…and succeed in your career.” |
扩展表达（未入选核心清单，但同样值得收）
| 词条 | 中文释义 |
|---|---|
| politeness | 礼貌（英式职场的头等大事） |
| say ‘I’m sorry’ a lot | 「对不起」挂在嘴边 |
| get nervous | 感到紧张 |
| something urgent | 急事 |
| across ten episodes | 十集连播 |
| weekly episodes | 每周更新一集 |
串词成段
11 个词放回一个真实语境，是这样的：
Communicating well at work is difficult, even for native speakers — the hard part is how to get the balance between being friendly and being business-y. In this series, Phil and Pippa will talk through the technicalities of office life: from networking with strangers to dealing with mistakes, from meetings to work events — one phrase at a time, so you can speak well in English at work and succeed in your career.
参考译文：哪怕对母语者来说，职场里的有效沟通也不容易——难就难在如何在「友好」与「公事公办」之间取得平衡。这个系列里，Phil 和 Pippa 会带你逐一梳理办公室里那些细枝末节的规矩：从和陌生人建立人脉，到应对失误；从会议到各类职场活动——一次记一条，把职场英语说漂亮，助你在职业路上走得更顺。
一句话带走
职场英语的核心不是「越正式越好」，而是在 friendly 和 business-y 之间找到那个平衡点——先判断场合，再选措辞。
完整台词（中英对照）
[片头集锦] It's a bit difficult, with that difference between being friendly and being business-y because you actually need something.
这有点难把握，因为既要保持友好，又得公事公办——毕竟你确实有求于人。
[片头集锦] You know those technicalities of when to write 'Kind regards' and when to write 'Best wishes'.
你知道什么时候该用「顺颂商祺」，什么时候该用「祝好」这类细节吧。
[片头集锦] I might call somebody on the phone if there's something urgent, but I don't think I use phone calls at work as often as before.
遇到急事我可能会打电话，但我觉得现在工作中打电话的频率不如以前高了。
Phil: Hello and welcome to Office English, a new business series from BBC Learning English.
大家好，欢迎收听《职场英语》，这是 BBC 英语学习频道推出的全新商业系列节目。
Phil: I'm Phil.
我是菲尔。
Pippa: And I'm Pippa.
我是皮帕。
Pippa: Communicating well at work is difficult, even for native speakers of English, like us.
即使对我们这些以英语为母语的人来说，在职场中做到良好的沟通也不容易。
Phil: So, in this podcast, across ten episodes, we're going to talk through the harder parts of speaking English in the office.
在这档播客中，我们将通过十期节目，深入探讨职场英语交流中的难点。
[片头集锦] In Britain we tend to have politeness as a really important thing.
在英国，我们往往把礼貌看得非常重要。
[片头集锦] So we say 'I'm sorry' a lot.
所以我们经常说「对不起」。
[片头集锦] Or 'Can I just do this?' So I think I'm probably quite bad at networking when I don't know somebody because I get really nervous.
或者「我能直接这么做吗？」所以我觉得，如果我不认识对方，我在社交方面可能表现得很糟糕，因为我会非常紧张。
[片头集锦] Whenever you're talking about mistakes you're dealing with how people feel and often you're dealing with how you feel yourself.
谈论错误时，你往往既要处理他人的情绪，也要面对自己的感受。
Pippa: From meetings...
从会议……
Phil: To work events...
到职场活动……
Pippa: To dealing with mistakes...
再到面对错误……
Phil: We'll learn some phrases that will help you speak well in English at work and succeed in your career.
我们将学习一些实用短语，助你在工作中流利使用英语，推动职业发展。
Pippa: We'll be hearing from colleagues at the BBC about how they use English in the office.
我们将聆听 BBC 同事分享他们在办公室使用英语的经验。
Phil: And discussing how we can get the balance between being friendly and professional at work.
探讨如何在工作中平衡友善与专业。
Pippa: Our first two episodes will be available from 29th January with weekly episodes every Monday.
前两期节目将于 1 月 29 日上线，此后每周一更新。
Phil: To listen, follow our 'Learning English for Work' podcast on your podcast app.
想收听？请在您的播客应用中关注我们的「职场英语学习」播客。
Phil: Or head to our website: bbclearningenglish.com.
或访问我们的网站：bbclearningenglish.com。